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A Song for Carol Enano

By gabbyt | Posted in Staff Blogs on Wednesday, August 1st, 2018 at 9:09 PM

                Carol Enano is one of the friendliest women you will ever meet. Her desire to help people is evident in everything she does. She doesn’t just sell cars, she gives friendship.

 

 

                Enano’s journey to become a successful salesperson came from her dedication to people. She had a background in customer service when she worked in the tech industry. Enano decided to take the plunge four years ago and start her career as a salesperson at Crown Honda.

 

 

“I’m selling cars. I’m so proud. When I started here I was so scared,” said Enano.

                   Enano’s start in the automotive industry was a rocky one. She was new to the business and didn’t know much about vehicles. Selling very few cars in her first few months, Enano was ready to call it quits.

“He said don’t worry. We’re going to train you.” 

                Staying at Crown Honda turned out to be one of the best decisions she could have made. After a rough start, Enano was on a roll. Soon she was outselling everyone in the dealership.

 

“I’m selling cars. I’m so thankful!” 

              Enano struggled to balance work and home life. She gives everything she has to others, and often forgets to care for herself. Enano will often forgo her days off in favor of helping her customers. Now Enano and her family see much more of her thanks to her assistant Kim.

             Enano loves her job selling cars but loves people even more. She will always put the customer first. Enano’s own sons know that when their mom buys candy for them, she also buys candy for her customers. Connects run deep between Enano and her customers.

 

“They’re not just a customer. I’m a godmother to their kids.” 

Watch her full interview on Crown Honda’s YouTube page

To Contact Carol Enano, you can visit her at Crown Honda, or set up an appointment to meet her.

Phone: (204) 594-9215

Email: Carolyn.Enano@crownhonda.ca

Facebook: @TeamEnanoYwg

 

Tap here to view our new vehicles

 

Andrew Jackson: The Rockstar

By gabbyt | Posted in About Us, Staff Blogs on Thursday, July 26th, 2018 at 9:59 PM

             The ever-dynamic Andrew Jackson is not only a Rockstar in the karaoke world but also in the automotive world.

             If you’ve ever had a conversation with Jackson, you would have quickly learned to watch out for his waving arms. Not only did Jackson’s voice project throughout the entire sales floor, but he also will speak with his hands. Jackson is such a positive guy that he consistently, subconsciously is giving you a thumb up while he speaks.

 

 

             You may have seen his videos on Crown Honda’s YouTube page or on his personal account for Twitch. Jackson’s theatre background is felt in the way he presented himself.

 

 

“I love being in front of people,” said Jackson.

 

 

             Customers quickly learnt that Jackson is passionate about selling cars. A self-proclaimed “work nerd” and people person, Jackson was very clear about his interest in treating his customers right.

 

“I’m very thankful for what I do.”

                 Jackson began his career in automotive sales at Crown Mazda in 2015. Being a Honda guy himself, Jackson decided to make the commute to Crown Honda for his love of Honda.

                  Jackson has a “wall of love” at his desk. Filled with customer stories, cards, and even a drawing or two, this wall has just about as much personality as Jackson.

 

 

“This is why I love my job,” said Jackson, gesturing to his collection of thank you cards.

                 Crown Honda’s very own “Vanna White” could be seen in numerous videos on the Crown Honda YouTube page. His projecting personality felt natural to those who watched his videos. In person, people would think his personality would translate to being brash, but the immediate feel emitted from Jackson was one of warmth.

“I wear my heart on my sleeve. I’m honest to a fault.”

                  You can catch Jackson working the crowd at the karaoke bar, using colourful language while gaming on Twitch, or for a cup of coffee at Crown Honda.

 

Andrew Jackson would love to meet you in person at Crown Honda 2610 McPhillips Street

 

Cell: (204) 799-2863

Crown Honda Sales: (204) 594-9215

Email: Andrew.Jackson@crownhonda.ca

Facebook: Andrew Jackson Sales

 

 

Reasons to Lease

By gabbyt | Posted in Did You Know on Wednesday, June 27th, 2018 at 6:20 PM

              Every year new technology is being brought into the car world. In the past five years alone keyless entry, parking sensors and Wifi have become the new standard in most vehicles. Keeping up to date with the latest car trends can get expensive. New Car Sales Manager Steve Samonte sat down with us to explain the benefits of leasing a new vehicle.

                Leasing is the best option for customers who like to keep up with the latest technology. The vehicle you drove five years ago is very different from ones coming out today. These new inventions are made to make your vehicle experience easier. We believe your payments should be just as easy.

“You pay for what you use. The average person trades in every three to five years,” said Samonte.

                Leasing a vehicle is very similar to financing. When financing a vehicle you have monthly payments to the bank. Leasing a car will also require monthly payments but they are much less expensive and easier to understand.

“It is an easy way to get into a brand new vehicle and keep up with all of the latest tech,” said Samonte.

                The payments you make on a lease are to the manufacturer. You only pay for what you are using in a lease. The average person will trade in their vehicle every three to five years. Making monthly payments on a depreciating vehicle you do not plan on keeping is senseless for today’s fast-paced world. Depending on the vehicle you could save around $200 per month on payments.

 

              Insuring a leased vehicle is exactly the same as a financed vehicle. They do ask if the vehicle is a lease, but it does not affect the cost of your insurance in Manitoba.

                Leasing a vehicle also means that your repair bills will be almost non-existent. Most leases cover the entire span of the vehicle’s warranty. Most repairs made to your vehicle will be under the new car warranty. Safety is a priority for most drivers. Driving a new vehicle assures you are up to date will all the safety features available to you.

                Next time you are in need of a new vehicle be sure to consider all of your needs, current and future. Technology and safety features are always changing. Leasing is the only way to assure you are keeping up with the latest features while keeping within your budget.

Big Dumb Q and A

By gabbyt | Posted in Did You Know on Tuesday, June 26th, 2018 at 8:24 PM

                If you are anything like most people, talking about cars might as well be in a foreign language. Car ownership can be tricky if you don’t understand the lingo. We are answering some of your burning questions regarding purchasing and maintaining your vehicle. Can’t find what you’re looking for? Leave a comment and we would love to answer your questions!

Buying:

                Buying a car is a major purchase and not something we do every day. We have tons of questions about the process but are not always comfortable asking them. Chan Paranaque, Product Adviser, has been with Crown Auto Group for over three years. He has been asked everything in the book from “Can I get this in pink?” to “Can I buy it and just leave it here?”

Here is a list of “Dumb” questions you might have about car buying and their answers by Chan Paranaque:

Q) Why should I buy from a dealership?

A) At Crown Auto Group we have the experience to serve you. This means we can answer any question you may have. We know what to ask to make sure you are getting in the perfect vehicle for your needs. Only at Crown Auto Group will you get a service called Crown Plus. This three year service program covers tire replacement, key and fob replacements, and emergency services.

“Don’t be afraid to ask. Sometimes we speak in a language that doesn’t make sense.”

Chan Paranqaque

Q) Do I need a license to buy a vehicle?

A) You do not need a driver’s license to buy, however, to register your vehicle you do. Some reasons to buy without a license include: gifting a vehicle, assuming financial responsibility for another person, or needing a vehicle of your own to practice driving on.

ID Viking

 

Q) How old do you have to be to buy a car?

A) 18

Q) Why would I buy a manual transmission?

A) The cool factor plays a major role in manual transmission purchases. It feels like you are driving a race car. You can also save up to ten thousand dollars on your purchase just by switching to manual.

“I had a guy wanting to buy a manual but didn’t know how to drive it. We spent two weeks in the parking lot learning on a used car.”

Chan Paranaque

Q) Can I return the vehicle?

A) Once the registration and bill of sale has been completed the vehicle is officially yours, and cannot be returned to the dealer.

Q) Why would I Trade In my vehicle instead of selling it myself?

A) If you decide to sell your vehicle privately, it may cost you more than you make with a trade in deal. Before you sell your vehicle you have to safety it and fix all cosmetic issues. These repairs have the potential to cost thousands of dollars, all before a potential buyer even sees your vehicle. Once you post your vehicle online, you now have to fend off hagglers and low ballers. After all of this work you now have to meet with the potential buyer, which may become a safety risk for yourself.

                Trading in your vehicle is the safest way for you. Your vehicle is taken off of your hands regardless of what repairs need to be done. The value of your trade in is taken off of the price of your new vehicle BEFORE taxes, costing you less to buy.

Service Questions:

                 Have you ever been totally lost talking to your mechanic? Here are some common questions and terms you here in a shop, but may not know what they are. Service Manager Brent Jones understands that sometimes mechanics get stuck in car mode and forget to explain what everything means. These common questions deserve a chance to be explained.

Q) Is the horn a real horn?

A) Your horn is actually a speaker located in your front bumper. Pressing your horn sends a signal to the speaker, making the noise.

Animagraffs

Q) What side is my gas tank on?

A) An arrow on your gas gauge points to the side of the car it is on.

 

Q) What does hydraulic mean?

A) It is the use of pressurized fluids.

Q) Do Tires Expire?

A) Just like food, tires have a best before date. This is usually 6-10 years after the birth date of the tire. Most tires need to be replaced before ten years of use because of wear and tear but after time tires will wear down on their own.

Tire Buyer

Q) What is Power Steering?

A) A system made to make turning your steering wheel easier. This is available on most vehicles produced after the early 1960’s.

Q) What is ABS?

A) Anti-lock Braking System. This is a secondary braking method in your vehicle. While you are pressing on the brake pedal, the car is pumping the brakes faster than humanly possible to brake faster.

Q) Why would I go to the dealer for an oil change?

A) Crown Auto Group Dealers do much more than change your oil while your vehicle is being serviced. They are checking to assure everything is in working order on your vehicle. If you need a part, your dealership has the power to order exactly what you need, directly from your maker. The car wash afterwards is an added bonus.

“It’s like going your whole life without a checkup.”

Brent Jones

Q) What isn’t included in an oil change?

A) Common things that need to be changed that are not included in a regular oil change are the fluids. Transmission, brake, power steering and coolant fluid all need to be regularly changed. At your next oil change ask your mechanic when they recommend the next fluid change.

                Have more burning questions? Leave them in the comment section and we will answer all of your questions!

How I Bought a Car With Bad Credit

By gabbyt | Posted in Did You Know on Wednesday, June 20th, 2018 at 5:09 PM

     Talking about credit is really boring. Most of us don’t know a thing about credit until we are told we have bad credit. What does that even mean? I thought when I finished school I didn’t need to learn math anymore. Is bad credit really as horrible as it sounds? When a banker told me I needed to build my credit, it was stored in the same part of the brain as a dentist telling me to floss.

                Days before Christmas of 2016, a large truck cut me off, and my “vintage” Lancer was no match. Suddenly I was in desperate need of a car, thanks to the lack of bus routes by my home. I didn’t have enough money to pay cash for a new car and I was afraid of high interest rates. I’ve had an …um… interesting past with previous vehicles and I was really tired of buying new cars

             We all know the stereotype of car salesmen, and I thought being a 19 year-old girl would cause me more grief than I needed. I stepped into the dealership with my dad in tow, figuring a balding middle-aged man would help me gain some respect. I was pleasantly surprised to be greeted before my dad, something that almost never happens. We explained what I needed, and my limited budget. We were shown tons of cars within my price range, but I was hesitant to buy again. I was still hung up on my now deceased car.

Me and my dad

             I was feeling defeated, until I was shown a car above my price range, a used 2012 Mazda3. It was so nice that I was afraid to test drive it, and asked my dad to for me. I was sold on the car but had no idea how to pay for it.

                I sat down with a financial adviser and was told I was told that I am a Non Prime buyer. This means that I am riskier for a bank to lend to. I had no collateral, (things of value that can be sold to pay back by debt) no lending history, and barely made enough to pay my bills as a student. I was surprised to learn that the bank would give me a loan. I needed a co-signer and my interest rates were slightly higher that I would have liked, but it was affordable. In fact, my loan was so low that we had to add on extra insurance so the bank would give me the loan.

“We really understand. We know what to do,” said Shaun Proutt, Director of Financial Services.

                I did not expect to be able to buy such a nice car that day, but I am glad I went to Crown Auto Group first. Throughout the whole experience my finance options were transparent and I felt included in the conversation. I wanted to know exactly how much I was paying, and how I was going to pay for it. Without Crown’s support I never would have walked away with such a beautiful car and still be driving it today.

To find out what your financing options are, visit our website http://crowncredit.ca/and fill out our 30 Second Credit Application

Do I Really Need an Oil Change?

By gabbyt | Posted in Did You Know on Wednesday, June 20th, 2018 at 1:54 PM

                Oil changes are the best thing you can do for your vehicle. Vehicle maintenance makes all the difference when expanding the life of your vehicle. Understanding what happens in an oil change is important to understanding what makes your vehicle literally tick.

     Oil changes are annoying. They take time out of your busy day and are costly. Why would you want to do them if you don’t see a difference in your vehicle?

The reality is that it takes 20-30 minutes for an oil change to be completed, depending on how much needs to be done. An ordinary oil change means that they check the interior and exterior of the vehicle, tires, under the hood, and underneath the vehicle.

“We do about 20-30 oil changes a day,” Russell Johnson, a Service Manager at Crown Auto Group.

                The first thing that happens at Crown Nissan when they perform an oil change is check under the hood. They are checking the brake and washer fluids, searching for loose hoses or terminals, and your oil filter. Another thing they watch out for is battery corrosion. If they find white powder on the battery it usually means there is corrosion, and speak to the owner about their options to clean or replace the battery.

                After assuring that everything under the hood is in working order, your vehicle is hoisted up into the air. Your mechanic then checks your tire tread. Using a tool to determine the wear on your tires, each one is checked assure you have sufficient tread left. After the tires are checked, the suspension (the thingy that makes your ride less bumpy) gets evaluated to assure they are still in working order.

                After checking everything else, a large tray is brought underneath the oil pan. A plug underneath is opened, allowing for your oil to be drained. Once drained, the oil filter is recommended to be changed for consistency, and the vehicle is ready for the new oil.

What about oil types? Synthetic or Non Synthetic?

Typically Synthetic Oil is recommended for your vehicle. It preforms better inside the engine and lasts longer. Non Synthetic Oil is only recommended if the manufacturer asks for it, which is typical for European performance vehicles.

After changing the oil is when any other services take place, such as changing the air filter.

                Mechanics cannot do anything to your vehicle without your permission. While a mechanic can strongly recommend a particular service, it is up to the owner to decide if they want it or not. If a mechanic discovers the brakes are shot on your vehicle, you can still decide to not get them changed and drive (very carefully) away.

                The beauty of an oil change is that you don’t see a big difference in your vehicle if you get your oil changed regularly. Skipping an oil change might not seem like a big deal, but driving without one can be dangerous. Aside from normal wear and tear on your vehicle, skipping an oil change means your vehicle will start slowly destroying itself. Without oil to grease the engine the moving parts will create friction from the metal-on-metal contact resulting in a damaged engine. Replacing your engine is much more expensive than an oil change.

The “Tipping Point” of Our Book Club

By gabbyt | Posted in Careers, Community on Tuesday, June 19th, 2018 at 9:14 PM

              Book Club starts off like most book clubs. Everyone is eager to share their opinions with notebooks filled with thoughts and their hands in the air. The strange thing is that this book club meets in a car dealership.

Book clubs and car dealerships do not typically go together, but Crown Auto Group throwing out the rule book. Members of the Crown Auto Group meet three or four times a year to discuss a book of the group’s choosing. This time “The Tipping Point” by Malcom Gladwell was discussed.

 

This structured club is focused on development. Self-improvement is important to everyone and Crown wants to provide their employees with a safe environment to do so. The books that are chosen always focus on ways to improve your home life and working life.

Some of the words of encouragement said were:

“The speed of the pack depends on the speed of the members,” said Anil Sharma.

and

“We have to guide them,” said Dhiya Dilawri.

Each meeting opens with general comments on the book, followed by some structured questions. Everyone was able to find personal experiences that related to the book. The groove set from previous meetings was in play, allowing for small breaks in the conversation about soccer and the heat.

 

The book club had very honest and real conversations. The room’s comfortable personality encouraged conversation. This may have been a work environment, but each person was at ease with the group and shared personal stories on how “Tipping Points” changed their perspectives.

Ugly Tie Trade-In

By gabbyt | Posted in Community on Thursday, June 14th, 2018 at 7:24 PM

Father’s Day is a time to think about the men in our lives. Father’s Day typically means barbecues and beer, but instead we want you to think about the health of the men in your lives.

     One in seven Manitoban men will experience prostate cancer at some point in their lives. Through your support, Crown Auto Group wishes to help those living with prostate cancer. We are continuing this Father’s Day tradition with our family and yours.

For the past four years Crown Auto Group has hosted the “Ugly Tie Trade-In” in support of Manitoban men living with Prostate Cancer. Thanks to your support, a donation of $25 for every vehicle sold at any of our Crown Auto Group dealerships will be given to the CancerCare Manitoba Foundation.

 

                From June 14 to 17, you can bring in your ugly tie and trade it in for a beautiful new vehicle, all in support of Manitoba men living with prostate cancer. This Father’s Day celebrate all the men in your lives with Crown Auto Group and CancerCare Manitoba Foundation.

Family Road Trip: 2018 Style

By Viral Patel | Posted in Community, Did You Know on Monday, June 11th, 2018 at 9:05 PM

It’s Road Trip Season! Whether you are heading to the cottage, Winnipeg Beach, or visiting splash pads down south, the folks at Crown Honda have you covered! Here are some smart road trip tricks for your next portable vacation:

  • Make sure you are all gassed up. This might seem like an obvious one, but nothing ruins a road trip faster than running out of gas!
  • Pack a cooler full of snacks. Don’t forget to pack plenty of water!
  • Keep your windows clear. Utilize your cargo space so you have full visibility of the road around you. Not enough space? Invest in a roof rack from Crown Performance. Out of sight, out of mind.

  • Use a shoe organizer on the back of your seats to keep your kids entertained and your backseat clean
  • Place muffin liners inside your cup holders to keep out all the crumbs
  • Attach carabiners to the back of your headrests to keep your shopping bags from spilling on your way home.
  • Know all of your special features. Did you know with the Honda Odyssey you can air out your van even if you’re not in it? Open your windows before getting in to let out pent-up hot air using your keys!
  • Give your kids cookie sheets to use as a flat surface for colouring
  • Tech friendly family? Set up your vehicle’s Wi-Fi and pack some extra portable chargers. You’ll thank me later.
  • Hand out disposable cameras to everyone in the vehicle. Develop everyone’s photos and make everyone a personal photo collage to hang as a souvenir.
  • Turn the backseat into a mobile slumber party! Pack blankets and slippers on long trips to keep everyone cozy. Bonus: No one will complain about the A/C blasting
  • Don’t text and drive! Invest in a hands-free navigational device. Review the route beforehand, just in case of construction or tricky turns.
  • Pack dry erase markers and let your kids finally draw on the windows
  • Pack a small bag full of paper towel, baby wipes, hand sanitizer and trash bags to keep you (and your car) clean
  • Keep a first aid kit nearby. You never know when the next papercut will strike.

 

 

Wishing you a safe and happy Road Trip Season from Crown Honda!

Planning The Perfect Road Trip

By Product Expert | Posted in Uncategorized on Thursday, May 5th, 2016 at 8:55 AM

With summer holiday’s fast approaching many families are thinking about their next great road trip adventure. With so many places to visit and sights to see planning a road trip can end up being a little stressful and frustrating, which is why we’re here to help. Here are a few suggestions on how to plan the greatest road trip of all time.

Plan Your Route And Pit Stops: Save yourself time and stress by knowing where you are going to stop along the way before you leave. Map out locations where you can purchase gas and food so you’re not stuck scrambling last minute. Different people have different traveling styles, some prefer to drive with barely any stopping while others would rather stop and stretch their legs as often as possible, understand the travel preference of your co-travelers.

Accept Changes Along The Way: Change is inevitable no matter how long you’ve been planning. Roads might be closed, detours can occur, you might want to spend more time in a certain location, regardless of what arises keep an open mind and go with the flow. Remember, a road trip should be fun so enjoy a little spontaneity – it makes for the best stories.

Look For Ways To Save: Although driving is more cost effective than flying there are still ways to save while on the open road.

  • Fill up your car the day before you leave, you already know where to get the best deals on gas in your city.
  • When it is time to get gas look for exits with multiple gas stations and fast food chains, the prices will be lower due to competition.
  • Keep the weight of your cargo as light as possible, the lighter your vehicle the more gas mileage you will save along the way.
  • Pack your own food beforehand. Eating out at every stop can get old and costly, plus it’s nice to eat along the way instead of always having to stop for food.

Prepare Your Vehicle: Make sure your vehicle is safe and ready to go before embarking on your road trip. Schedule a maintenance appointment with our service department at Crown Honda and have one of our trained technicians ensure your vehicle is up to par.

The perfect road trip is easy as 1,2,3 and if you follow these simple steps you’re sure to have the journey of a lifetime!